How do have a return policy?

Refund/Return Policy:
Our 24 Hour Guarantee: It was a pleasure to give your order our personal attention. We consider every order an obligation to give complete satisfaction. Whether you ordered there flowers yourself or received them from someone, please phone us at once if you are not COMPLETELY satisfied in every way.

Can I prolong the life of my arrangement?

Yes, Add Water Daily: Caution: To prevent water damage to furniture or fabrics, place a saucer or a pad under the arrangement. When adding water, do so at a sink and take care to add water into the liner of container, when appropriate. Drain excess water into the sink.