Store Policy

Refund/Return Policy

Refund/Return Policy:


Our 24 Hour Guarantee:

 

It was a pleasure to give your order our personal attention. We consider every order an obligation to give complete satisfaction. Whether you ordered there flowers yourself or received them from someone, please phone us at once if you are not COMPLETELY satisfied in every way.

 

Privacy & Safety

What information do we collect?
 

  • We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature.

  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites.

 

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

 

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Yuba City Florist - Plumas Street. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

 

Business and Delivery Hours

Online Store

  • Everyday- 24 hours

Business Hours

  • Monday - 9 AM to 4 PM

  • Tuesday - 9 AM to 4 PM

  • Wednesday - 9 AM to 4 PM

  • Thursday - 9 AM to 4 PM

  • Friday - 9 AM to 4 PM

  • Saturday - Closed

  • Sunday - Closed

Delivery Hours

  • Monday - 9 AM to 3 PM

  • Tuesday - 9 AM to 3 PM

  • Wednesday - 9 AM to 3 PM

  • Thursday - 9 AM to 3 PM

  • Friday - 9 AM to 3 PM

  • Saturday - By prior appointment only

  • Sunday - Closed

Some locations may be delivered the following day on some same day online orders.

Payment Methods

- Credit / Debit Cards

  • American Express

  • Discover

  • MasterCard

  • Visa